Coronavirus: supporting you and your customers

Everyone here at Masthaven is fully committed to supporting you and your customers as well as maintaining the safety of our colleagues at this time.

Supporting you
Our team of dedicated Account Managers are available as normal to talk to you about new and existing cases.  Our head office teams are also available, but as some colleagues are working remotely you may find it takes a bit longer to hear back from us so please bear with us at this time.

Supporting your customers
We’ve updated our customer website to give our mortgage customers information about our response to the coronavirus outbreak and government initiatives. Hopefully it will cover any questions you have too, but do get in touch with us if you still have questions.

We know you're busy so let's cut to the chase.

Select a lending area to get started. Or take a browse around our site if you're looking for more info. Just so you know, this is our intermediary site. If you’re a savings or lending customer, head to our customer pages.

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Get Started

Three things we’d like you to know about us

We're not your average lender
Mortgages for the changing world around us.

We start with yes
We’re a can do kind of bank.

We’re human
Technology’s great – but people are better.

Our awards
Don't just take our word for it.
Best Second Charge Lender, Your Mortgage Awards 2018/19

Taking a different perspective on mortgages.

Best Specialist Lender, Moneynet Personal Finance Awards 2018

Specialist lending’s in our blood.

Most Innovative Digital Retail Bank UK 2019, CFI

Forward-thinking banking.

Want to talk to us?

Contact our lending specialists.
They'll be happy to help with your enquiries.

Get in touch