Coronavirus: supporting you

If you’ve been affected by the coronavirus outbreak, or are supporting someone affected by it, it could impact the way you manage your money. We’d like to reassure you that everyone at Masthaven is fully committed to supporting you at this time.

If you’re one of our borrowers:
Visit our Manage your account page for full details about how we can help you including how to apply for a payment holiday .

If you’re one of our savers:
Here’s our latest frequently asked questions document to help you with any queries. If you've a question that's not answered there, please get in touch. During busy times it may be easier to email or send a secure message rather than call us.
Personal savings - email [email protected] or call 0330 363 6666
Business savings - email [email protected] or call 0330 555 2020

Our teams are available Monday to Friday between 9.00am and 5.30pm apart from UK bank holidays.

Welcome to

Masthaven

The bank putting the personal back into finance.

Open an Account

All eligible deposits with us are protected up to £85,000 by the Financial Services Compensation Scheme

Savings Accounts

Do things your way

Whether you’re an individual or a business, save into one of our fixed term accounts or set your own savings term, right down to the day you’d like your money to be available. Because we like to put you in control of
your money.

Find the best savings terms for you

Mortgages & Lending

HumanLending

Through brokers, we offer a diverse range of mortgages and bridging loans. And we’re not like the high street. We put people in homes, not boxes.
Your home may be repossessed if you do not keep up repayments on your mortgage.

Learn more about mortgages & lending

2-YEAR
Fixed Term Account

1.35% AER

Open your account in minutes and enjoy award-winning personal savings.

Apply now

Easy to set up my savings account and good customer service. When I emailed to ask about the welcome pack in the post I was promptly called back – it was explained it would arrive 10 days after the closure of the deposit window.

Our vision

Putting thepersonal back into finance

We believe banking’s about more than just money. We know a mortgage is a family home, a savings account a dream holiday. Because we’re people too, with our own hopes, dreams and ambitions. We will bring a ‘how can we say yes?’ approach to helping you achieve your financial goals.

Masthaven at a glance

PERSONALISED
SAVINGS

For people and businesses. Enjoy control over your cash, competitive rates and innovative features. Easy to apply for, easy to set up, easy to run.

REAL LIFE
LENDING

We've been providing a flexible and personalised approach to lending since 2004. So we understand that customers come in all shapes and sizes.

FSCS
PROTECTED

Your deposits with us are protected up to £85,000 by the Financial Services Compensation Scheme, the UK's deposit guarantee scheme.

REASSURINGLY
HUMAN

We're are only as good as the people we employ. Our teams of friendly specialists are passionate about delivering exceptional service.