Cookie Policy

A cookie is a small text file that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your login information. Those cookies are set by us and called first party cookies. We also use third party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our marketing efforts.

We use cookies and other tracking technologies for the following purposes:

  • Assisting you in navigation
  • Assisting in registration to login
  • Analysing your use of our products and services
  • Assisting with our marketing efforts

Below is a detailed list of the cookies we use on our website. We classify cookies in the following categories:

  • Necessary
  • Statistics
  • Preferences
  • Marketing

We are currently in the process of upgrading our cookie banner and functionality to bring it in line with the General Data Protection Regulation (GDPR).
 
If you do not wish to accept cookies on your device, you can disable them by adjusting the settings in your browser. However, this will affect the functionality of the website.
 
For more information on managing cookies for your browser you may find these links helpful. Please note that by following the below links you will be agreeing to the privacy terms of the respective websites.
 
Internet Explorer: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Safari: https://support.apple.com/kb/ph21411?locale=en_US
Chrome: https://support.google.com/chrome/answer/95647 
 
Cookie Policy last updated on 24/05/2018

Necessary (8)

Necessary cookies help make a website usable by enabling basic functions like page navigation. The website cannot function properly without these cookies.

Name Provider Purpose Expiry Type
_cfduid masthaven.co.uk

Used by the content network, Cloudflare, to identify trusted web traffic.

1 year HTTP Cookie
_cfduid feefo.com

Used by the content network, Cloudflare, to identify trusted web traffic.

1 year HTTP Cookie
_cflb masthaven.co.uk

This is a persistent cookie.

Session HTTP Cookie
ASP.NET_SessionId masthaven.co.uk

Preserves the visitor's session state across page requests.

Session HTTP Cookie
CMSPreferredCulture masthaven.co.uk

Stores the visitor's preferred content culture.

1 year HTTP Cookie
UniqueUserSessionGUID masthaven.co.uk

Preserves the visitor's session state across page requests.

1 day HTTP Cookie
CookieAuth masthaven.co.uk

Stores the visitor's preferred content culture.

6 months HTTP Cookie
CMSCsrfCookie masthaven.co.uk

Store's a security token that the system uses to validate all form data submitted via POST requests. Helps protect against Cross site request forgery.

Session HTTP Cookie

Statistics (4)
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
 
Name Provider Purpose Expiry Type
_ga masthaven.co.uk

Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

2 years HTTP Cookie
_gat masthaven.co.uk

Used by Google Analytics to throttle request rate.

Session HTTP Cookie
_gid masthaven.co.uk

Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

Session HTTP Cookie
sentisum_session Feefo.co.uk

Anonymised tracking used to measure and improve engagement to add additional value for merchants by Feefo.

13 days HTTP Cookie
 
Preferences (0)
Preference cookies enable a website to remember information that changes the way the website behaves or looks, like the region that you are in.
 
Name Provider Purpose Expiry Type
 
Marketing (0)
Marketing cookies are used to track visitors across websites. They may be used to show you relevant adverts on other sites.
 
Name Provider Purpose Expiry Type
 

Key Definitions

First-party cookies are those set by a website that is being visited by the user at the time (in this case, cookies placed by https://www.masthaven.co.uk)

Third-party cookies are cookies that are set by a domain other than that of the website being visited by the user. If a user visits a website and another entity sets a cookie through that website, this would be a third-party cookie. Our third-party cookies are from Google Analytics and Feefo. 

Persistent cookies: these cookies remain on a user’s device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

Session cookies: these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.