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Cookie Policy

INFORMATION ABOUT OUR USE OF COOKIES

Our Website uses cookies to distinguish you from other users of our Website. This helps us provide you with a good experience when you browse our Website and also allows us to improve the Website.

Due to recent changes in law, all websites which operate across certain parts of the European Union are required to obtain consent for using or storing cookies (or similar technologies) on the computers or mobile devices of website users. This Cookies Policy provides you with clear and comprehensive information about the cookies we use and the purposes for using them. To review the Privacy Policy that apply to our users, please read our Privacy Statement

For further information about this Cookies Policy, please contact [email protected]

What is a cookie?

A cookie is a small file of letters and numbers that we store on your browser or on the hard drive of your computer or device. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit our site.

Key Concepts

First and third-party cookies: whether a cookie is 'first' or 'third' party refers to the domain placing the cookie.

First-party cookies are those set by a website that is being visited by the user at the time (in this case, cookies placed by http://www.masthaven.co.uk).

Third-party cookies are cookies that are set by a domain other than that of the website being visited by the user. If a user visits a website and another entity sets a cookie through that website, this would be a third-party cookie.

Persistent cookies: these cookies remain on a user’s device for the period of time specified in the cookie. They are activated each time that the user visits the Web site that created that particular cookie.

Session cookies: these cookies allow Website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

How to delete and block our cookies

 You can choose to accept or decline cookies.  Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.  This may prevent you from taking full advantage of the Website.

Your consent

By continuing to use our Website, you are agreeing to our placing of cookies on your computer or device in order to analyse the way you use our Website and for the other purposes set out in this Cookies Policy. Please read this Cookies Policy carefully and in full for more detail about the information we collect when you use our Website and how it is used.

If you do not consent to our placing of cookies on your computer or device in connection with your use of this Website, you must stop using the Website.

What cookies do we use and why?

We may use traffic log cookies to identify which pages are being used.  This helps us analyse data about web page traffic and improve our Website in order to tailor it to customer needs.  We only use this information for statistical analysis purposes and then the data is removed from the system.

We may also use cookies to track campaigns from banner advertisements and opt-in emails. We may use third-party providers to help us determine which of our advertisements are most likely to be of interest to you. These providers may use behavioural information, such as how you navigate the internet, to provide relevant advertisements to you.

We may also allow some of these companies to use tracking pixels. Tracking pixels may be used to collect and store information about visits to our Website, such as which pages you viewed and how long you spent on the website, as well as the specific advertisement that you clicked to visit our site. No personally identifiable information is stored on these cookies or web pixels. The information reported to us is aggregated and anonymous. We use this information to understand, for example, the effectiveness of our advertising and marketing.

List of cookies used on this website:

Cookie name

 Expiry

__cfduid

This is a persistent cookie.

ASP.NET_SessionId

This is a session cookie that will expire at the end of the session or when the browser is closed.

cookie_bar

This is a persistent cookie and is used to remember if a user has viewed the cookie bar or not

ASP.NET_SessionId

This is a session cookie that will expire at the end of the session or when the browser is closed.

LogonTokenId

This is a session cookie that will expire at the end of the session or when the browser is closed.

.ASPXAUTH

This is a session cookie that will expire at the end of the session or when the browser is closed.

SessionTokenId

This is a session cookie that will expire at the end of the session or when the browser is closed.