We will write to you 4 weeks prior to the date your Fixed Term Bond will mature . We will then send you an email 14 days before your maturity date to let you know what options are available for your funds. This will include instructions on how to select your chosen option.
You can change your options up to 10pm on the day before your funds mature. If you have any queries, please do contact our savings team who are here to help you Monday – Friday , 9-5.30pm.
Your instructions will be acted upon on the day your account matures. For some larger amounts and in some instances, to protect your security funds may be released one day later and if you have any questions, please do refer to our specialist team who can be contacted Monday- Friday ( excluding bank holidays) 09.00 - 17.30