Contact Us

Need a hand with something? Pick up the phone, drop us an email or pop something in the post.
General enquiries:
Our teams are available Monday-Friday from 9:00am-5:30pm apart from UK bank holidays. Calls are recorded for training and monitoring purposes.
If you’re a savings customer, you can also send us a secure message through your online banking.

Mortgages- Existing Customers

0207 036 2012
[email protected]

Bridging - Existing Customers

0207 036 2012
[email protected]

Our Head Office

90 Long Acre, London, WC2E 9RA

Media enquiries

For media or journalist enquiries about Masthaven and our products, drop us an email directly.
[email protected]

Make a complaint

We always aim to provide a level of service that goes beyond your expectations. But if something goes wrong, we’ll work with you to put things right.
Here's how