We’re always keen to help you with any queries or questions. Send us a secure message, drop us an email, write us a letter or give us a call.
To send a secure email, Log into into your account and click on the “Secure email” link in the contact us tab.
Email us about personal savings at [email protected]
Email us about business savings at [email protected]
We do our best to reply to emails as soon as we can but please allow 48 hours excluding weekends
Write to us at Masthaven Bank, 15-18 Rathbone Place, London W1T 1HU
Call us on 0330 363 6666 to talk about personal savings
Call us on 0330 555 2020 to talk about business savings
All calls are recorded and we're open every day. If you've a specific question about your account our Savings Specialists are here Monday to Friday 9am – 5.30pm, but not on bank holidays.