Your personal information

Posted by

Following the introduction of a new UK data privacy law we’ve updated our guidance on how we collect and use your personal information.

We take your personal data extremely seriously so it’s important we let you know about these changes.

Rest assured that you don’t need to do anything at all – we’ll continue to send you important updates, news and useful things. We just want to make sure you’re aware.

We’ve created a new privacy notice which explains how we acquire and use your information. This privacy notice includes:

  • How we use your personal information
  • The kinds of information we can send you
  • The personal information we process
  • Where we get the information from
  • Where we share it

The notice covers products held by our saving and lending customers. It will be available at and will be effective from 25th May 2018. If you’d like a copy in the post, please give us a call on 0330 363 6666.