If you’ve already taken a payment holiday we’ll be in contact soon to ask if you need a further payment holiday. Please do not use this form to request a further holiday.
In these uncertain times our primary concern is to support our customers. Here’s some important things you need to know about our payment holidays to make sure it’s appropriate for you:
If you’re worried about your financial position, we strongly advise you to get independent specialist advice. A list of impartial and free organisations along with our frequently asked questions can be found here.
Customer 1 Details
Customer 2 Details
All parties listed on this mortgage are aware of this request for a Mortgage Payment Holiday.
I/We understand that interest is payable on my/our mortgage balance and on the amount of the payment holiday for the full term of my/our mortgage, including the payment holiday period.
I/We understand that the duration of my/our Mortgage Payment Holiday is 3 months starting from the date of my/our next monthly payment.
I/We understand that if my/our Direct Debit payment is due to be taken from/our my account within the next 10 days, I/we need to contact my/our bank to cancel the direct debit.
I/We understand that 1 month before the end of the Payment Holiday, Masthaven Bank will contact me/us to agree how the amount of my Mortgage Payment Holiday will be added to my/our mortgage payments.
I/We understand that the information provided in this form can be held by Masthaven Bank as long as necessary to process my/our request and in line with our privacy notice which can be found here.