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Short Term Lending

Underwriter (12-month FTC)

Masthaven Bank Limited 11 Soho Street London London W1D 3AD United Kingdom full-time

Purpose of Role

Underwrite approved bridging loan applications within company lending criteria and within personal lending mandate.  Ensure that the conditions of the Mortgage Illustration or Decision in Principle are adhered to, in full, throughout the processing of the application. Accurately assess the risk attributed to the application ensuring that the loan is both suitable and fit for purpose. Identify any potential fraudulent activity and escalate any concerns to compliance or financial crime. Communicate effectively with relevant parties on the loan, building successful working relationships with brokers, solicitors and valuers. Understand and assess credit reports, documentation relating to verification of employment/self-employment, KYC and valuation reports. Have the confidence to approve/decline applications in line with policy and to effectively communicate your decision to interested parties. Provide excellent customer service to internal and external customers alike. Follow and keep up to date with current best practice and regulatory requirements in line with company training. Shows a keen interest in progressing and becoming a ‘Champion’ of an area of the department in order to support the controlled framework of the Bank.

Key Competencies

  • Ability to adopt a pragmatic approach to underwriting within approved lending mandate
  • Strong attention to detail, double checking own work for accuracy
  • Ability to work confidently within a team or individually
  • Highly organised and pro-active
  • Excellent communication skills both internally and externally including use of the telephone to convey information and decisions to third parties in a professional and business-like manner and is also a positive influence on others
  • Excellent customer service skills demonstrating ability to listen, communicate effectively and manage expectations.  Taking personal accountability for outcomes
  • Ability to build strong relationships at all levels and work with multiple business divisions to enhance own knowledge
  • Shares knowledge and provides guidance and support to others in the team
  • Results driven having the ability to work effectively under pressure and to deadlines
  • Computer literate and numerate
  • Demonstrates sound judgment and ability to make decisions / problem solve, supported by clear rationale
  • Strong technical knowledge in underwriting including identifying and assessing key current and emerging risks
  • Has an ability to be flexible and adapt quickly to changing requirements and work demands, supporting initiatives to improve levels of service
  • Knowledge and awareness of the financial services industry and regulation
  • Self-motivated, recognising own strengths and weaknesses, being committed to own personal development and actively seeking opportunities to maximise contribution


  • Minimum 2 years recent underwriting experience to include having held a lending mandate for not less than a year
  • Hands-on knowledge of loan processing systems.
  • Knowledge of regulation as it affects bridging loans and proven ability to implement those principles throughout the underwriting process.
  • Excellent communication skills.
  • Reasoning ability – problem solving, maturity of judgement.

Masthaven Bank is committed to providing equal opportunities for all its employees regardless of their gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. This applies to promotion, training and all other aspects of employment as well as our recruitment processes.

Masthaven Bank Limited Masthaven Bank Limited 11 Soho Street London W1D 3AD United Kingdom

Jointhe team


We are always looking for new talent to join our growing team. If you are interested in this role, we would love to hear from you.

Send your CV and a covering letter or email to:

[email protected]