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Short Term Lending

Senior Underwriter (12-month FTC)

Masthaven Bank Limited 11 Soho Street London London W1D 3AD United Kingdom full-time

Purpose of Role

Underwrite approved bridging loan applications including heavy refurbishment, commercial and complex loans within company lending criteria and within personal lending mandate. Ensure that the conditions of the Mortgage Illustration or Decision in Principle are adhered to, in full, throughout the processing of the application. Accurately assess the risk attributed to the application ensuring that the loan is both suitable and fit for purpose. Identify any potential fraudulent activity and escalate any concerns to compliance or financial crime. Communicate effectively with relevant parties on the loan, building successful working relationships with brokers, solicitors and valuers. Understand and assess credit reports, documentation relating to verification of employment/self-employment, KYC and valuation reports. Have the confidence to approve/decline applications in line with policy and to effectively communicate your decision to interested parties. Provide excellent customer service to internal and external customers alike. Follow and keep up to date with current best practice and regulatory requirements in line with company training. Plays an integral part in supporting management with the training and development of the underwriting team and undertakes various additional responsibilities in support of the risk and control culture of the Bank. Shows a desire to expand existing underwriting knowledge into areas such as development finance.

Key Competencies

  • Extensive underwriting experience of complex cases within a specialist lending sector
  • Ability to adopt a pragmatic approach to underwriting within approved lending mandate
  • Strong attention to detail, double checking own work for accuracy
  • Ability to work confidently within a team or individually
  • Highly organised and pro-active
  • Excellent communication skills both internally and externally on a one on one basis and to a wider audience and is a positive influence on others
  • Excellent customer service skills demonstrating ability to listen, communicate effectively and manage expectations.  Taking personal accountability for outcomes
  • Ability to build strong relationships at all levels and work with multiple business divisions to enhance own knowledge
  • Ability to manage workload allocation and provide guidance and support to others in the team
  • Articulates ideas clearly to influence outcomes within the team
  • Results driven having the ability to work effectively under pressure and to deadlines
  • Computer literate and numerate
  • Demonstrates sound judgment and ability to make decisions / problem solve, supported by clear rationale
  • Strong technical knowledge in underwriting including identifying and assessing key current and emerging risks
  • Has an ability to deal with uncertainty and embraces change, has ability to be flexible and adapt quickly to changing requirements and work demands, supporting initiatives to improve levels of service
  • Identifies areas of process waste which does not add value to the borrower or the Bank and provides clear and concise rationale for change
  • In depth knowledge and awareness of the financial services industry and regulation
  • Understands and embeds project management best practices with a positive attitude
  • Self-motivated, recognising own strengths and weaknesses, being committed to own personal development and actively seeking opportunities to maximise contribution
  • Ensures personal objectives are aligned to both the team and business strategy


  • Minimum 3 years current underwriting to include having held a lending mandate for not less than 2 years and holding a current lending mandate in bridging finance
  • Hands-on knowledge of loan processing systems
  • Knowledge of regulation as it affects bridging loans and proven ability to implement those principles throughout the underwriting process
  • Experience of handling and processing complaints effectively to a standard required by the Bank
  • Excellent communication skills
  • Reasoning ability – problem solving, maturity of judgment
  • Interpersonal skills – positive communication
  • Self-management – initiative, flexibility, management of change
  • Contribution – Confidence to suggest amendments to process or policy
  • Good standard of education including excellent computer literacy skills

Masthaven Bank is committed to providing equal opportunities for all its employees regardless of their gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. This applies to promotion, training and all other aspects of employment as well as our recruitment processes.

Masthaven Bank Limited Masthaven Bank Limited 11 Soho Street London W1D 3AD United Kingdom

Jointhe team


We are always looking for new talent to join our growing team. If you are interested in this role, we would love to hear from you.

Send your CV and a covering letter or email to:

[email protected]