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We are recruting for two assistant underwriters to join our Short-Term Lending team on six-month full-time contracts. The role is focused on providing assistance to the underwriting team, supporting the underwriters with the day to day processing of loan applications from application stage through to completion. Primary tasks include issuing amended Mortgage Illustrations and Decisions in Principle to brokers and intermediaries where required, the production of legal documentation, pro-actively managing correspondence from third parties and ensuring a ‘gatekeeper’ approach is maintained at all stages to identify any discrepancies/concerns at the earliest opportunity.   The Assistant Underwriter will work closely with the Underwriter and will provide support on all aspects of the loan journey plus actively responding to third parties promptly without undue delay.   The role will also include administrative duties.

To provide support to the short term sales team through answering calls for new enquiries and general sales queries, preparing credit submissions and deputizing for the sales team members taking new enquiries from brokers directly in the absence of the sales team through annual leave.  

Information is a key asset to ensure smooth operations of Masthaven Bank and to manage a trusted customer relationship. The role of the Data Protection Officer is twofold: firstly, to help the Bank meet its data protection and information security objectives thereby protecting the company by helping it meet its regulatory obligations, and secondly to ensure that information assets are optimised to support and enhance customer service, meeting of customer needs and operational efficiency and insight. The role holder will provide guidance to business areas across the Bank on the appropriate handling of all personal information, in whatever format it is used, and help to drive embedding of good data protection practices across the business.

The purpose of the role of the FP&A Analyst is to deliver the ‘best in class’ analysis and insight needed by management and the business to optimise the performance of the bank.  

The IT Support Analyst is responsible for front-line primary technical support to end users on various technical issues and problems relating to hardware, software and peripheral and delivering end-to-end support in accordance with IT service level agreements. By partnering with end-users and technology groups and vendors, the IT Support Analyst ensures all incidents are analysed, resolved, and reported back within the promised timeframes.