About

Masthaven

The most important element of Masthaven is our customers. That’s why we’re 100% committed to making sure you get an unparalleled service. We can’t make the trains run on time, or make sure you get the polite waiter, but we can make sure your banking is hassle-free. To prove just how dedicated we are, our Customer Charter contains our promise to you.

The Board
The Leadership Team
Corporate Information

Ashley Machin

Chairman

Ashley joined Masthaven in October 2016 following a successful career in Retail Banking. Most recently, Ashley was Chief Digital Officer of TSB bank and a member of the Bank Executive Committee. He previously worked at Lloyds Bank in a diverse set of leadership roles, ranging from lending through to operations and was a member of the Retail Executive Committee. Ashley is currently a non-executive committee member at the Department for Work and Pensions sitting on the Departmental Audit and Risk Committee and Chairing the Digital Advisory Committee.

Leigh Bartlett

Chief Executive Officer

Leigh joined Masthaven as CFO in October 2019 and was subsequently promoted to the role of CEO in April 2020. Leigh joins with a strong understanding and experience of the retail banking sector having held senior executive roles in both the UK and overseas for the last 15 years. His previous roles include Finance Director of the Retail Banking Division of Alliance & Leicester, CFO of RBS UK Retail Banking Division, CFO of RBS Insurance Division (now Direct Line Group plc), CFO of Westpac New Zealand Limited (a subsidiary of Westpac Banking Corporation) and more recently, CFO of Williams & Glyn.

Andrew Bloom

Founder & Non-Executive Director

Andrew is an FCA, qualifying as a Chartered Accountant in 2000 with KPMG. He then moved to KPMG’s transaction services before working in the investment division of Strand Hanson. He became Managing Director of Montague Knight, a property investment company, before launching Masthaven in 2004. Andrew also has a wealth of personal experience in property development and property investment. Andrew is the founder of Masthaven, building the bank from a specialist lender to its current position of operating in the retail banking, mortgage, development and bridging finance markets. He was appointed as an Executive Director on 26 June 2015 and continued in this role until 1 May 2020 when he became a Non-Executive Director.

Elena Lieskovska

Non-Executive Director

Elena Lieskovska joined Masthaven Bank as Non-Executive Director in April 2019. As a Partner and Head of European Financial Services at Värde Partners, she is responsible for leading Värde’s private equity investments in the financial services sector across Europe. Prior to joining Värde, Elena served as executive director at Lehman Brothers, and has also worked for Alvarez and Marsal, and in the Investment Banking Division at Goldman Sachs & Co. Elena received a B.S. in Finance from Louisiana State University and an M.B.A. from Harvard Business School.

Michael Baker

Non-Executive Director

Michael is an FCA, having qualified as a Chartered Accountant in 1987 with KPMG. Michael has over 30 years of experience in finance gained with KPMG, BDO Stoy Hayward and in senior management roles. He has been working for The William Pears Group since 1999. Michael holds numerous Board appointments of companies involved with the Pears family and is Managing Director of Joint Ventures at Pears.

Natalie Gammon

Independent Non-Executive Director

Natalie has 20 years of global technology, commercial and operational experience across a range of sectors, with a focus on financial services and private equity-backed businesses. Throughout her executive career Natalie has a demonstrable track record of leading successful digital, strategic and transformational change programmes. Most recently Natalie was Chief Cloud Officer at Finastra where she oversaw the company’s cloud, data centre operations and information security groups. Natalie is also an independent member of the National Trust’s Audit Committee.

Malcolm McCaig

Independent Non-Executive Director

Malcolm is an independent non-executive director who has served on the boards of OneSavings Bank, Ageas (UK), Crest Nicholson, QBE Insurance (Europe), Tradition (UK), Barbon Insurance Group, Punjab National Bank (International), CMC Markets, 4most Group, Renaissance Capital and The House of Lords. Prior to that, he was a partner at both Deloitte and Ernst & Young, and in addition has held senior executive positions at Cigna Corporation, Prudential UK and Clydesdale Bank. Malcolm has worked with a number of charities, and he is currently the Chairman of United Response. He is also on the Court of the Worshipful Company of Management Consultants.

Simon Glass

Independent Non-Executive Director

Simon is Chair of Masthaven's Audit Committee. He qualified as an accountant with KPMG and has a wealth of international experience, holding roles in Hong Kong and New York during his time at HSBC. Prior to joining the Masthaven Board he was CFO of Asia Pacific for HSBC; before that he was Deputy Group Financial Director of Standard Chartered and RBS/NatWest Group. Simon’s most recent role was Group CFO of Dubai Aerospace Enterprise, based in Dublin.

Leigh Bartlett

Chief Executive Officer

Tricia Halpin

Chief People Officer

Tricia has over 25 years’ experience working in financial services in both corporate and retail banking, operating in both domestic and global matrixed structures. She started her career as a banker in Barclays before specialising in HR after 12+ years of branch banking and Head Office roles. She has extensive experience in all aspects of Human Resource Management in highly regulated environments and brings a wealth of experience to Masthaven Bank.

Wahid Ali

Chief Risk Officer

Wahid has 20 years’ risk management experience across the banking sector (including Barclays, RBS, Al Rayan Bank and others), financial consulting (Deloitte) and regulatory supervision (FSA/PRA). Wahid had been performing the CRO function from 2017 at Al Rayan Bank and joined Masthaven in May 2019. Wahid is also a Harvard Business School General Management Programme (2016) graduate.

Simon Furnell

Chief Operating Officer

Simon has over 40 years' experience in Banking and Financial Services across the majority of Lending and Savings Products as well as general insurance. A Senior Executive with Lloyds Banking Group Plc for 10 years, followed by Senior Interim management and consultancy roles, before returning to permanent position as a Managing Director at Shawbrook Bank Plc and more recently as COO. With over 20 years' C suite experience in Big 4 and Challenger Banks, Simon has led and managed teams of up to 2500 and managed budgets in excess of £200m.

David Kennedy

Chief Lending Officer

David joined Masthaven as Lending Operations Director in July 2018 and was recently promoted to Chief Lending Officer. Before joining us, he held senior roles at Shawbrook Bank, Barclays and Lloyds Banking Group. With a wealth of experience in operational support, servicing and collections and originations, David is well-placed to lead our newly created role where he looks after all of the bank’s lending activities.

Kerry Tremble

Interim Chief Financial Officer

Kerry is Interim CFO of Masthaven. Kerry was previously CFO at World First, a global FX and payments business; and prior to that he was Deputy Finance Director for Lloyds Retail Bank. He spent many years as a partner in KPMG’s Corporate and Investment Banking Consulting practice, working with a wide range of UK and international banking businesses on a variety of financial management and risk management challenges. Kerry is passionate about delivering great customer outcomes and was drawn by Masthaven’s ethos of supporting people who are otherwise underserved by mainstream banks.

Mark Record

Chief Information Officer

Mark joined Masthaven in December 2020, bringing more than 20 years’ experience in executive and board roles focusing on technology and change. He has held CIO and CTO positions at a range of high-profile organisations including Barclays, RBS and the Co-operative Bank, as well as at emerging start-ups. Our CIO is passionate about using creative thinking to solve complex problems and thrives on using data and technology to deliver positive outcomes for customers.

Paul McCan

Chief Technology Officer

Paul has over 30 years' experience designing, building and managing IT systems in a variety of technical, consulting and managerial roles. Starting his career with BT as a software engineer, he has progressed through a wide spectrum of roles in UK financial services organisations before joining Masthaven to develop and launch the bank technology platform in 2016.

For the year ended 30 April 2021
Annual Report and Accounts

For the year ended 30 April 2020
Annual Report and Accounts

For the year ended 30 April 2019
Annual Report and Accounts

For the year ended 30 April 2018
Annual Report and Accounts

For the year ended 30 April 2017
Annual Report and Accounts
Customer Charter

As at 30 April 2021
Pillar 3

As at 30 April 2020
Pillar 3

As at 30 April 2019
Pillar 3

As at 30 April 2018
Pillar 3

As at 30 April 2017
Pillar 3

Board Diversity Policy
January 2021